Privacy Policy & Cookie Policy

Last updated: December 6, 2021

BanusImmo S.L. understands that privacy is important to you and that you are concerned about the way your data is used and shared online. We respect and value the privacy of anyone who visits banusimmo.com and collect and use information in a manner that is useful to you and in a manner consistent with your rights and our obligations under the privacy laws.

We undertake to respect the European law on the protection of privacy with regard to the processing of personal data. For questions about the data processing policy, you can contact us by e-mail at the address info@banusimmo.com.

This policy applies to the use of all data collected by us in connection with the use of banusimmo.com .

Read this privacy policy carefully and make sure you understand it. Your acceptance of our privacy policy is deemed to take place on your first use of banusimmo.com. If you do not agree with this privacy policy, you must stop using our website and leave immediately.

1. Definitions and interpretations

In this policy, the following terms are considered to have the following meanings:

“Our site”, “website” means banusimmo.com;

“We / us / our” means BanusImmo S.L. (Banus Immo), a company registered under number B67723494 in Spain and with registered office address La Reserva del Alcuzcuz, La Azalia 1 - 1B , 29678 Benahavís.

2. Information about us

This website is operated by BanusImmo S.L., a company registered under number B67723494 in Spain and with registered office address La Reserva del Alcuzcuz, La Azalia 1-1B, 29678 Benahavís.

Any data protection issues can be addressed to BanusImmo via the email address info@banusimmo.com. BanusImmo S.L. is responsible for the processing of personal data as shown in this privacy statement.

3. Scope privacy policy?

This privacy policy only applies to your use of banusimmo.com. It does not apply to websites that are linked to banusimmo.com. We have no control over the way in which your data is collected, stored or used by other websites and we recommend that you review the privacy policy of such websites before providing data to them.

4. What information do we collect?

BanusImmo S.L. processes your personal data because you use our services and / or provide this information to us. Below you will find an overview of the personal data that we process.

Some data are automatically collected by BanusImmo S.L. (for more details, see section 12 on our use of cookies), other data is only collected if you provide it voluntarily and allow us to use it for the information purposes mentioned sub chapter 5 below.

Depending on your use of banusimmo.com, we may collect some or all of the following data:

• Name

• Contact information such as e-mail addresses and telephone numbers

• Language selection

• Demographic information such as postcode, preferences and interests

• IP address (automatically collected)

• The type of web browser and version (automatically collected)

• Operating system (automatically collected)

• A list of URLs that start with a referring site, your activity on our site, and the site you leave for (automatically collected)

5. How do we use your data?

All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). More information about security can be found in chapter 6, below.

We use your data to offer the best possible products and services. This includes:

• Personalizing and tailoring your experience on banusimmo.com;

• Delivering our products and services to you;

• Personalizing and tailoring our products and services for you;

• Respond to your communication;

• Sending our newsletter and / or advertising leaflet and e-mail updates to which you have subscribed (you can always unsubscribe at any time);

• Marketing research;

• You can call or e-mail if necessary to carry out our services

• Analyzing your use of banusimmo.com and gathering feedback to enable us to continually improve the user-friendliness of banusimmo.com.

• Under GDPR we ensure that your personal data are processed lawfully, fairly and transparently, without harming your rights. We will process your personal data if at least one of the following conditions is fulfilled:

You have consented to the processing of your personal data for one or more specific purposes;

The processing is necessary for the execution of an agreement;

The processing is necessary to comply with a legal obligation to which we are subject;

The processing is necessary to protect the vital interests of you or of another natural or legal person;

Processing is necessary for the fulfillment of a general interest task

Processing is necessary for the defense of the legitimate interests pursued by us or by a third party, except when these interests have to give way to the fundamental rights and freedoms of the data subject who require the protection of personal data, in particular when the data subject is a child.

6. How and where do we store your data?

BanusImmo S.L. does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected and / or for as long as we have your permission. In any case, we will carry out an annual survey to check whether it is necessary to keep your data.

Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU Member States plus Norway, Iceland and Liechtenstein). If we intend to store your data outside the EEA, we will always ask for your permission in advance.

We use the following methods to store your data:

On-premises digital data storage

On-premises physical hard copy files

Cloud-based digital storage

The security of data is of great importance to us. We have appropriate physical, electronic and managerial procedures to safely protect the data collected through our site. Steps we take to protect and protect your data include:

Staff awareness training on the importance of personal data

The data is only opened by authorized staff

All employees have signed confidentiality agreements

Notwithstanding the security measures we take, it is important to remember that the transfer of data over the internet can not be completely secure and that you are advised to take appropriate precautions when sending data to us via the internet.

7. Do we share your data?

We may share your information with other companies in our group. This also applies to our branches and / or our holding company and its subsidiaries.

BanusImmo S.L. will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. BanusImmo S.L. remains responsible for these processing operations.

BanusImmo S.L. collects and processes data about you when you subscribe to a newsletter (both on paper and electronically), when you submit a request for information about a property via this website, when you fill in a contact form when you come to us during an event or when you contact us in another way (e-mail, telephone, e-mail, …).

In some cases, BanusImmo S.L. also processes information obtained from third parties (promoters, partner agencies, business partners, etc.) with the aim of offering you attractive offers.

Regardless, your details may be passed on to owners and property developers as part of your questions and interest in real estate in Spain, a reservation or purchase of real estate.

8. What happens if our company changes hands?

We can expand or reduce the company over time and this may involve the sale and / or transfer of control of all or part of our activities.

Data from users of the part of our business that is relevant to the operation will be transferred together with that part to the new owner or new controlling party. The terms of this privacy policy allow us to use the information for the purposes for which it was originally collected by us.

In case your data is transferred in this way, you will not be contacted in advance and informed about the changes. However, if they contact you, you will have the choice of deleting your data or agreeing to the use by the new owner.

9. How can you determine what your data will be used for?

When you provide information via BanusImmo S.L. and banusimmo.com you can opt to limit the use of your data. We strive to give you a strong control over the use of your data (including the possibility to choose to receive e-mails from us and the possibility to unsubscribe via the links in our e-mails).

10. Your right to change information

You have access to certain parts of our website banusimmo.com without any provision of information. However, in order to use all functions of banusimmo.com it may be necessary to collect certain data.

You can restrict the use of cookies via your internet browser. For more information, see chapter 12 of our Cookie Policy.

You can withdraw your consent to use your personal data as described in chapter 5 at any time by contacting us as described in chapter 15. We will then delete your data from our systems. You acknowledge, however, that this may limit our ability to offer the best possible products and services.

11. How do you access your data?

You have the legal right to request a copy of your personal data that we keep.

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by BanusImmo S.L. and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you in a computer file to yourself or another organization that you have designated yourself.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@banusimmo.com.

BanusImmo takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at info@banusimmo.com.

12. Cookies

BanusImmo S.L. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.

BanusImmo S.L. uses cookies with a purely technical functionality. Banusimmo.com places first party cookies on your computer or device. First party cookies are placed directly by us and are only used by us. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. On your first visit to our website we have already informed you about these cookies and we have asked you for permission to place them.

By using banusimmo.com you will also receive a number of third-party cookies on your computer or device. Third party Cookies are the ones that are placed by other websites, services and / or other parties. Our site uses analytics services from third parties. Website analytics refers to a range of tools that are used to collect and analyze usage statistics, allowing us to better understand how people use our website. This is a list of third-party analytics providers we currently use:

google analytics

You can opt out of cookies by setting your internet browser in such a way that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

13. Summary of your rights under GDPR

Under the GDPR, you have:

the right to access, delete or correct your personal data by contacting us;

the right to complain to a supervisory authority;

to be informed of what data processing takes place;

restrict the way of processing;

the right to transfer data;

to oppose the processing of your personal data;

rights to automated decision-making and profiling (see 14 below).

To enforce any of the previous rights or if you have any other questions about banusimmo.com or this privacy policy, please contact us using the details mentioned in chapter 15.

14. Automated decision making and profiling

14.1 In the event that we use personal data for the purposes of automated decision-making and these decisions have a legal (or similar significant) effect on you, you have the right to challenge such decisions on the basis of the GDPR, requesting a human intervention to express their own point of view, and obtaining a statement of the decision by us.

14.2 The rights described in section 14.1 do not apply in the following cases:

The decision is necessary for the entry into force, or the execution of a contract between you and us;

The decision is permitted by law; or

You have given express permission.

Where we use your personal information for profiling purposes, the following applies:

Clear information with an explanation of the profiling will be provided, including the meaning and possible consequences;

Appropriate mathematical or statistical procedures will be used;

Implement technical and organizational measures necessary to minimize the chance of errors and to easily correct such errors; and

All personal data processed for profiling purposes must be secured in order to prevent discriminatory consequences arising from the creation of profiles.

If you have any questions about BanusImmo S.L. or this privacy policy, please contact us via email on info@banusimmo.com, by phone on +34 637 877 378, or by land mail to Reserva del Alcuzcuz, La Azalia 1-1B, 29678 Benahavís.

16. Changes to our privacy policy

We may change this privacy policy if we deem it necessary or if the law deems it necessary. Any changes will be posted immediately on banusimmo.com and you are deemed to have accepted the terms of the privacy policy on your first use of these websites after the changes. We recommend that you regularly check this page for changes.

17. Terms of use

By accessing or using banusimmo.com you agree to comply with and be bound by these terms of use as well as our privacy policy. If you do not agree with these terms of use, you may not use the website.

These conditions of use may be changed from time to time and therefore we invite you to regularly verify their content.

Intellectual property rights. This website and the content provided in the website, including and not limited to, the texts, graphic material, logos, icons, images, videos, sound and software, are protected by intellectual property rights held by BanusImmo S.L. and / or third parties and may not be copied, reproduced, distributed, posted, downloaded, transferred or used without the prior permission of BanusImmo S.L., without prejudice to the possibility of downloading, reproducing and printing material for purely personal purposes such as permitted under these Terms of Use, provided you do not modify the material in any way and that you keep all copyrights, trademarks and other proprietary notices intact.

Links to other websites. Hyperlinks or references to third-party websites are only offered for your convenience. BanusImmo S.L. has not reviewed these websites of third parties, has no control over them and is not responsible for any of these websites or their content. If you decide to visit one of these third-party websites, you do so entirely at your own risk.

Prohibited use. You may only use the website for personal purposes. You may not access, store, distribute or transmit viruses or any content during your use of this Website that: (i) is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racist or ethnically insulting; (ii) facilitates illegal activity; (iii) expresses sexually explicit images; (iv) promotes unlawful violence; (v) is discriminatory on the basis of race, gender, color, religion, sexual orientation, disability or any other illegal activity; or (vi) causes damage or injury to a person or property.